Oct 06 2009
Nutro Products Puppy Foods Recall
For Immediate Release:
Nutro Products Voluntary Retrieval of Select Puppy Foods
Q: I heard that there may be plastic in some NUTRO® products. Is this
true?
A: Small pieces of melted plastic were recently found in the production
line of select varieties of NUTRO® dry dog and cat food products. We
immediately retrieved the affected pet food from our distributors, and only
three sku’s reached retail stores. These were delivered to a small number
of PetSmart and Petco stores. The specific products are listed below.
Upon discovery of the melted plastic, we immediately halted manufacturing
and performed a thorough search of all equipment. We identified the source
as a worker’s “bump cap,” similar to a hard hat, which inadvertently made
its way into our manufacturing process.
Based on our extensive review, it is highly unlikely that any pieces of
plastic made it into finished product. However, upon learning of the
incident, we voluntarily retrieved all potentially affected products.
We strive to produce pet food of the highest quality and safety standards.
Consumers who believe they have purchased potentially affected product
should return it to their retailer for a full refund or exchange for another
NUTRO® product, or contact the Nutro Products Consumer Care team at
1-800-833-5330.
Thank you for your continued loyalty and support for Nutro Products.
PRODUCT THAT MADE IT TO SELECT PETSMART STORES IN CA, AZ, CO, TX and NM ONLY
Product Name
UPC
Size
Best by Date
NUTRO® ULTRA™ Puppy food for dogs
79105 51313
4.5 LB
09/10/10
NUTRO® NATURAL CHOICE® Chicken Meal, Rice and Oatmeal Formula Small Bites
Puppy
79105 23050
5 LB
09/10/10
PRODUCT THAT MADE IT TO SELECT PETCO STORES IN CA, NV, HI and UT ONLY
Product Name
UPC
Size
Best by Date
NUTRO® ULTRA™ Puppy food for dogs
79105 51315
30 LB
09/10/10
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